FAQ
Shipping, Returns & Exchanges
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
Do you ship overseas?
We exclusively deliver within India and do not offer worldwide shipping.
How long does it take for a product to be delivered?
Products are typically delivered within 7-10 days after order confirmation, depending on your location. You will be notified as soon as your product has been dispatched for delivery.
How do I track my order?
The tracking details and carrier information associated with your order will be provided when your order ships.
Can I return an order if the product is not fitting my space?
No, returns are accepted only in the case of damage/wrong product delivered.
How do I place a return request?
We request you to click pictures and videos of the damaged product and mail it to info@contrastliving.com for us to investigate and process return.
What is your refund policy?
Please refer to this for Refund Policy.
Do you have a physical retail store?
We do not have a physical store yet. For now, Contrast Living focuses on creating an exceptional online experience where you can discover our handcrafted treasures from the comfort of your home. This approach allows us to deliver high-quality, unique items while maintaining efficient operations.
Are your products handmade?
Yes, all of our products are handcrafted by skilled artisans in India, ensuring exceptional quality and attention to detail.
Can I request customizations?
Currently, we focus on offering our curated range of products. Please reach out to us info@contrastliving.com for any special requests, and we’ll let you know how we can assist.
